Drug Abuse Control Return & Privacy Policy

Return Policy:

Your complete satisfaction is our ultimate goal. You may return any item shipped by drugabusecontrol.com, as long as it meets the following conditions:

  • Returned item is within 30 days of receipt.
  • Item is still factory sealed and unused. 
  • If your item is factory defective (we will ship the item back to the manufacturer and issue refund accordingly).

  • Bulk order sales are final. If you believe your returns request should be assessed beyond our listed return policy for bulk orders (i.e. for damages, defects, etc.), please contact customer care for further assistance.

    Damaged, Defective, or Incorrect Items

    We try to always provide the highest level of service possible. If there is a problem with your order, please begin by contacting us immediately. Please provide as much information as you can about the problem, including your order number, the name of the affected products, and whether you prefer a refund or replacement. We will respond to you as quickly as possible.

    Return Shipping and Processing

    If you still have it, the box your order arrived in should be sufficient to make sure that your return arrives back at our distribution center undamaged. Please pack your return shipment securely to ensure that the items are not damaged in transit.

    We will provide free return shipping if your return is the result of our error (damaged, defective, or incorrect item, etc.). In other cases, a return postage fee of $4.99 will apply.

    We are 100% Committed to Your Privacy

    Drug Abuse Control is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect the information you provide.

    Confidentiality Policy: It is our policy that information such as your name, credit card number, postal and e-mail address, telephone number, and the items you purchase from us is private and confidential.

    No Release of Information to Third Parties: We do not put your data on a computerized customer list without your permission. We do not tolerate spam and will never sell, rent, or lease your details (name, address, email etc.) to any other third party. Neither will you ever be sent unsolicited e-mail other than order and shipping confirmations.

    No Computer Tracking of Identifiable Information: Our computer is not set up to track, collect or distribute information about its visitors. It does recognize the home server of visitors, but not e-mail addresses. For example, we can tell which Internet Service Provider our visitors use, but not the names, addresses or other information about our visitors that would allow us to identify the particular visitors to our sites.

    Unsubscribe or Opt Out: While we have no plans to send you any future emails, you can unsubscribe to all future emails, communications, and offers, by sending us an email at support@drugabusecontrol.com

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